Shipping policy
LifestyleTech Shop Shipping Policy
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- You will receive a confirmation email once your order has been dispatched
Delivery Options
- Standard Shipping (South Africa): 3–7 business days.
- Express Shipping (South Africa): 1–3 business days.
- International Shipping: 7–14 business days (depending on destination).
Note: Delivery times may vary during peak seasons or due to courier delays.
Shipping Costs
- Standard shipping within South Africa: R80 flat rate.
- Express shipping: R150 flat rate.
- International shipping: Calculated at checkout based on destination and package weight.
Order Tracking
- Once shipped, you’ll receive a tracking number via email.
- You can track your parcel directly on the courier’s website.
Damaged or Lost Packages
- If your order arrives damaged, contact us within 48 hours with photos of the product and packaging.
- Lost packages will be investigated with the courier, and replacements/refunds will be issued where applicable.
Returns & Exchanges
- Returns accepted within 14 days of delivery for unused items in original packaging.
- Customers are responsible for return shipping costs unless the item is defective.
- Refunds will be processed within 7 business days after inspection.
Customs & Duties
- International customers are responsible for any customs fees, import duties, or local taxes.
- LifestyleTech Shop is not liable for delays caused by customs clearance.